R I V A A P A R T M E N T S

Prices:
Rates are in euros per apartment per night based on specified occupancy and inclusive of VAT.
Rates do NOT include City Tax. This is an additional charge of 1 euro per person per day, payable for persons 12 years and over.
Breakfast is not included, however it can be organized at a location nearby with a surcharge.

All children under 3 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for cots.
All older children or extra adults are charged at additional 25 EUR per night per person for sofa-beds or fold-up bed.
Use of sofa-bed, fold-up bed or baby cot is upon request and needs to be confirmed in advance.

Special offers listed herewith are only valid for bookings made directly on our website.

Payments:
We accept Visa, Mastercard and Cash.
We reserve the right to pre-authorize credit cards prior to arrival.
To confirm a booking, a 20% deposit will be charged, payable by credit card or bank transfer.
With the bank transfer option all fees and charges are to be paid by the guest.
Balance of payment is on check-in, to be made by credit card or cash.

Cancellation policy:
Free cancellation if cancelled more than 28 days before arrival date.
If cancelled or modified later, or in case of no-show, the total price of the reservation will be charged.
If cancelled within the allowabe period, if the booking has included a discount, the deposit will not be refunded.
In the case of refunds due to cancellations by guests, any/all banking and transactions charges will be deducted from the deposit amount, and the balance will be refunded to the guest.

Operating Times:
Check-in between 15:00 - 20:00
Check-out by 10:00
Guests who wish to arrive before or after the official check-in times are advised to contact the property in advance.
Early check-ins are subject to availability only, and luggage storage is available until apartment is ready for check-in.
Late night check-ins may incur a service surcharge.

Location & Parking:
Riva Apartments is located in the historic centre, which is a pedestrian only zone.
Public carparks are located within 5-10 minutes walk, charges apply starting from 120 kuna (16 euro)/24 hours (reservations are not possible).
Secure valet parking may be arranged upon advance request, with a daily surcharge of 100 kuna (sunject to availabiity)
Assistance with luggage is available upon request.
Private transfer service from/to airport is available upon request at surcharge of 300kn/40euro.

Smoking:
All of our apartments are strictly NON smoking.
The apartments with a balcony or terrace have ashtrays provided for outdoor use only.

Other:
Riva Apartments provides self-catering apartments. A set of clean linen and towels are provided with the apartment.
For stays of more than 5 nights we provide one house-keeping visit to do a fresh change of linen and bathroom/s clean.
Daily house-keeping can be provided on request for an additional surcharge, rates vary according to extent required.

Access:
Please note that our Studio Tomica does have one set of external stairs, and one flight of internal stairs, which may make it unsuitable for guests who have limited mobility.

Guest Obligations:
Guests are required to provide all valid documentation, obliged to obey house rules, resepect the property of Riva Apartments and have a positive relation with our staff.
Guests cannot allow more people to use or stay in the property than expressly authorised, nor can they change the make-up of the party either before or during their stay.
If guests do not fullfill their obligations Riva Apartments has the right to discontinue the accommodation of guests.
If damages occur guests will be liable and must cover the expense to repair or replace as required.

Special Offers...

Stays of 5-6 days:
5% discount

Stays of 7-9 days:
7% discount

Stays of 10+ days:
10% discount

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